Fairbanks North Star Borough School District

School/District Logo
Industry
K–12
Enrollment
11000
Region
West

Fairbanks North Star Borough School District

School/District Logo
Industry
K–12
Enrollment
11000
Region
West
Profile
Profile

A Digital Future for Fairbanks Students

Fairbanks North Star Borough School District in Alaska serves approximately 11,000 K-12 students. With a diverse student population, the district has embraced digital learning to enhance access to educational resources. Megan Douglas, a tech lead with experience in various roles, has witnessed the district’s digital transformation and the growing need for efficient technology management.

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Challenge
Challenge

Breaking Free From Manual Processes

Before ClassLink, the district relied on outdated manual processes, including “pen and paper” methods, to manage student and staff accounts. As they transitioned to modern digital tools, educators faced challenges with multiple logins and account management, creating inefficiencies and accessibility issues. The district needed a streamlined solution to simplify access, automate resource management, and provide IT staff with better troubleshooting capabilities.

Solution
Solution

Bringing Order to a Digital Learning Environment

ClassLink provided a comprehensive solution with LaunchPad, the ClassLink Management Console (CMC), and Roster Server. LaunchPad streamlined access by allowing students and staff to sign in once and instantly access their digital resources. Teachers also benefited from its ability to organize apps, assignments, and class setups efficiently.

Roster Server automated the import and synchronization of student and staff data, eliminating manual uploads and reducing errors. Rule-based Permissions enabled the district to assign resources by grade level, school, or role, ensuring a more tailored digital learning experience. Additionally, the CMC’s impersonation feature allowed IT staff to troubleshoot user issues remotely by simulating user experiences.

Since implementing ClassLink, the district has significantly improved efficiency and reduced IT workload. Analytics have helped leaders track app usage and optimize vendor contracts. With enhanced resource management and troubleshooting capabilities, Fairbanks North Star Borough School District continues to refine its digital ecosystem, ensuring students and staff can focus on learning rather than navigating complex systems.

Megan Douglas
Instructional Technology Systems Support Specialist at Fairbanks North Star Borough SD
School Logo

Fairbanks North Star Borough School District

Alaska
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Empowering Admins With Rule-Based Permissions and CMC Troubleshooting

Fairbanks North Star Borough School District, located in Alaska, serves a diverse student population. Megan Douglas, a tech lead who has worked in various roles, has seen firsthand the impact digital learning has had on students and staff.

Challenge

Before ClassLink, the district relied on “pen and paper,” manual systems, and the transition to digital tools proved challenging. Educators struggled with managing multiple accounts and logins, making it difficult for students and staff to access the resources they needed. The district needed a more streamlined solution to support both its staff and students.

Solution

ClassLink provided a fitting solution by providing tools like LaunchPad, the ClassLink Management Console (CMC),  and Roster Server with rule-based permissions. LaunchPad allows students to easily access all their apps, while teachers and staff use it for the creation of apps, assignments, and class setup.

Roster Server automated the import of student and staff data, eliminating manual uploads. With Rule-based Permissions, the district could easily assign resources to specific groups based on grade level, school, or roles. Additionally, the CMC’s impersonation feature allowed the district’s IT team to troubleshoot issues quickly by simulating user experiences and identifying problems remotely.

Results

Since implementing ClassLink, the district has seen significant improvements in user efficiency and troubleshooting capabilities. Analytics have allowed Fairbanks to monitor app usage and make data-driven decisions regarding vendor contracts. The ability to manage resources and permissions effectively has saved time and helped ensure that students and staff can focus on learning rather than navigating complex systems. The district plans to continue refining its use of rule-based permissions, which will further enhance resource management and improve the user experience for all.

“By far, ClassLink is the best, the easiest. It has more security features. It has a higher level of customer service. It's user-friendly and everybody is super knowledgeable when you talk to them. I love ClassLink.”

Megan Douglas
Fairbanks North Star Borough SD