Nestled in suburban West Tennessee, Collierville Schools serves approximately 9,500 students in a community that places a high value on education. The district boasts a robust technology environment, providing iPads for all PreK–8 students, MacBook Airs for high schoolers, and dual devices for every teacher. For Lisa and Emily, former teachers turned technology leaders, this meant overseeing a sprawling digital ecosystem while ensuring data privacy and supporting instruction across the district.

Before partnering with ClassLink, Collierville’s digital access was disjointed and inefficient. Teachers navigated a maze of websites and logins, often at the expense of valuable instructional time. Meanwhile, Lisa manually created complex spreadsheets to roster students—sometimes generating up to 36 files for a single vendor. As cybersecurity threats escalated, the team struggled to interpret dense technical standards and lacked the tools to protect sensitive student information effectively. The work was constant, the risk was growing, and the pressure to maintain seamless operations was intense.

ClassLink brought order and protection to Collierville’s digital world. LaunchPad gave students and teachers one-click access to all their tools, eliminating password fatigue. Roster Server and OneSync automated rostering and account provisioning, cutting time-consuming tasks from days to minutes. After experiencing a serious data breach from an external vendor, Lisa and Emily turned to DataGuard to mask personally identifiable information and safeguard their community. The Cybersecurity Rubric translated complex standards into actionable language, empowering district leaders to make informed decisions. With resources like ClassLink Academy and an always-responsive support team, Emily now feels confident managing challenges as they arise.

Today, Collierville’s tech leaders spend less time troubleshooting and more time empowering educators. Student data is protected, systems operate smoothly, and new vendor integrations are handled with ease. Lisa and Emily lead with confidence, supported by a trusted partner and powerful tools. As Lisa puts it, “Customer success at ClassLink is second to none.”