Colegio Nueva Granada (CNG) is a private K4-12 school in Bogotá, Colombia, founded in 1938 to provide a U.S.-oriented college preparatory education. The school serves over 1,700 students and employs 388 staff members. With a wide range of digital tools supporting teaching, learning, and operations, CNG aimed to simplify access to these resources and reduce the burden on its technical support team.
Before implementing ClassLink, CNG faced significant challenges with digital access. Teachers and students frequently lost instruction time due to login issues, while the IT support team was overwhelmed with requests for password resets and access assistance. The school's Bring Your Own Device program and a high number of first-year teachers further contributed to the complexity of managing digital access. As a result, IT staff focused on resolving access issues instead of advancing technology initiatives that could enhance learning.
ClassLink's single sign-on platform streamlined digital access, enabling students and staff to log in once and instantly access all necessary resources through Launchpad. This significantly reduced support calls and improved overall efficiency. By assigning user roles and personalized profiles, ClassLink provided a tailored experience, allowing students and teachers to quickly find the tools they needed without unnecessary clutter.
The transition to remote learning during school closures was seamless, with ClassLink serving as a central hub for all digital resources. With easy access in place, teachers and students could focus on deeper learning rather than troubleshooting login issues. Additionally, ClassLink Analytics provided valuable insights into application usage, helping CNG make informed budget decisions. According to John Parker, Director of Educational Technology and Innovation, ClassLink became an essential part of CNG’s learning environment, ensuring smooth access to resources whether students were in school or at home.
While other schools might struggle with passwords and accessing apps—we don't have to battle that. Instead, we can launch straight into learning whether students are at home or in school. Having ClassLink has just been an absolute lifesaver for us.
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