Leading the Charge: Navigating Change in Edtech Leadership

January 27, 2025
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In the dynamic world of education, where technology continuously evolves, the role of an EdTech leader is not just to keep up but to lead the charge. My mantra, “If we were to start over, would we start like this?” guides every decision I make. It challenges me to evaluate systems and strategies critically. If the answer to this question is yes, it reinforces the importance of building on what works. If the answer is no, it propels the need for transformative change. In my current role as Assistant Superintendent of Technology and Learning in New Bedford, and in my previous leadership roles as a district leader and school leader, this principle has been a cornerstone in navigating the complexities of change.

Evaluating the starting line

Change begins with an honest assessment. My mantra isn’t about discarding everything but about identifying what’s effective and what needs rethinking. In my current role, I’ve led initiatives that evaluate district-wide technology practices, asking whether they meet the demands of today’s learners and educators. For instance, when introducing a transition to ClassLink, the starting question was whether our existing framework aligned with our long-term goals. The answer was no, prompting a shift to a more robust and versatile platform that supports our vision for streamlined learning experiences. Additionally, we transitioned district communication to ParentSquare to enhance family engagement and moved to Incident IQ to keep our fleet organized and updated. This process of deliberate evaluation ensures changes are not reactive but purposeful.

Building on strengths

When the answer to “Would we start like this?” is yes, it’s an opportunity to strengthen and expand. As a district leader, I recognized the power of effective teacher collaboration. Professional learning communities (PLCs) were already in place, but we elevated their impact by integrating technology tools like Pear Deck. These tools enhanced engagement, allowing educators to share strategies and analyze student data in real-time. This approach highlights how building on what works fosters continuous growth without disrupting what’s effective.

Challenging the status quo

When the answer to my guiding question is no, change becomes non-negotiable. In past roles, I’ve faced resistance to innovation, particularly when long-standing practices were deeply ingrained. As a change agent, I’ve learned that successful transformation requires more than technical solutions; it demands cultural shifts. For example, while developing a district technology plan in collaboration with All4Ed’s Future Ready planning team, the initial assessment revealed significant gaps in equitable access to technology. By engaging stakeholders—educators, students, and families—we built a plan that prioritized personalized learning, robust infrastructure, and community partnerships. The result was a strategy rooted in inclusivity and sustainability.

Visionary leadership: A collaborative approach

True innovation in EdTech leadership thrives on collaboration, not isolation. Throughout my journey from district leadership roles to my current position, I’ve emphasized the power of partnerships. Colleagues like Amanda Cenerizio, who leads information services, have been instrumental in aligning goals across departments, driving key initiatives like ParentSquare and ClassLink. Victor DeMedeiros ensures rapid field tech support, keeping devices in students’ hands and learning uninterrupted. Luis Vultao and Jason Kowal work tirelessly to maintain robust network and phone systems, ensuring seamless connectivity. Daniel Souza, Jennifer Carling, and Jen focus on optimizing staff and student data processes, balancing foundational needs with forward-thinking innovation.

Together, we’ve streamlined device management and prioritized student data privacy, creating efficient systems that align with our mission: to enhance learning through purposeful, collaborative efforts.

Embracing innovation for student success

The ultimate goal at the heart of every decision is enhancing student outcomes. My mantra reminds me that innovation is not about adopting the latest trends but about meaningful progress. By presenting lessons through engaging narratives, we’re teaching skills and fostering lifelong habits.

Similarly, transitioning to a Chromebook spare policy in the middle school addressed a practical challenge—damaged devices—while reinforcing responsibility and resourcefulness among students. These initiatives demonstrate how technology supports academic and personal growth when thoughtfully integrated.

Leading with resilience and adaptability

Change is rarely linear, and setbacks are inevitable. In my leadership journey, I’ve encountered challenges, from resistance to new initiatives to navigating the complexities of systemic change.

Adaptability also means staying ahead of trends. By evaluating the changing landscape of technology, I ensure that our strategies align with current and future demands. This forward-thinking approach allows our district to remain agile in a constantly evolving educational environment.

The power of reflection

As an EdTech leader, reflection is as crucial as action. My mantra is a continuous reminder to pause and evaluate, ensuring that every step aligns with our vision. Writing newsletters, creating support documents for professional development, and drafting technology plans are not just tasks but opportunities to reflect on progress and adjust course as needed. This iterative process reinforces my belief that leadership is not about perfection but about purposeful evolution.

A vision for the future

Looking ahead, I’m driven by the potential of EdTech to transform education. My work on initiatives like the district’s FY25 technology plan emphasizes the importance of forward-thinking strategies. Setting short- and long-term goals lays the groundwork for a future seamlessly integrating technology into teaching and learning.

Ultimately, navigating change in EdTech leadership requires a balance of vision, collaboration, and adaptability. My mantra—”If we were to start over, would we start like this?”—is more than a question; it’s a call to action. It challenges me to lead with purpose, ensuring that every decision, whether building on strengths or embracing transformation, serves the greater goal of empowering educators and students. Through this lens, EdTech leadership becomes not just a role but a mission to inspire, innovate, and lead the charge for meaningful change.

About ClassLink

ClassLink is a global education provider of identity and analytics products that create more time for learning and help schools better understand digital engagement. As leading advocates for open data standards, we offer instant access to apps and files with single sign-on, streamline class rostering, automate account provisioning, and provide actionable analytics. ClassLink empowers 22 million students and staff in over 3,000 school systems. Visit classlink.com to learn more.

About ClassLink

About

ClassLink is a trademark of ClassLink, Inc.