ClassLink facilitates the creation of Universal
Learning Environments and is committed to helping its customers sustain
and optimize them.
Implementation is just the beginning of a long, beneficial relationship
between ClassLink and a customer. ClassLink's customers value this
relationship and depend
on it.
Support isn't needed often, but when it is, ClassLink customer service
is based on a quality of service contract versus an hourly fee. In
addition to Remote Alert™ and regular server maintenance, ClassLink
assists its customers with planning and major upgrades of related
technology.
Here are just a few recent quotes from from our clients:
“Everything went well with the deployment. The guys were great, they showed up on time and did a really good job. It was a pleasure having them here, they have a lot of technical knowledge on everything they were doing.
Patrick Irvin
Network Administrator, Middletown Area School District, PA
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“The Help Desk is very responsive. When we call or submit a ticket we find that the response is usually within a number of minutes or hours. So, we get a quick response and full resolution of our problems.”
Greg Partch
Director of Educational Technology, Hudson Falls Central School district, NY
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“You guys are life savers.”
Noelle Jacqueline
Director of Curriculum, Dennis Township Schools, NJ
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“The responsiveness over the past 18 months has been tremendous; things are getting done quickly. For example, in January, four technicians showed up and spent two days here, going around campus and checking things out, that’s a great value-add. It’s a real nice thing to see, they’re paying attention to the customer. We can certainly rely on them if there is a problem, they can fix it!”
Matt Hladun
Director of Technology, Queensbury Union Free School District, NY
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Please contact us at 1.888.963.7550 if you have questions or would
like more information.
