Tech support costs have doubled in the last four years, according to a report cited last month in eSchool News.  The technology budget percentage for support has risen from 14% to 28% over this period and in trying to make up the difference, many schools look at cutting costs in important areas like professional development, instructional software, or technology conference travel.

 

The article, “Report: Tech-support Costs on the Rise”, encourages districts to instead examine ways to cut tech support costs, while simultaneously maintaining a high level of technology availability. Suggestions include application servers, looking for automated solutions to boost staff productivity, making a capital investment that may pay for itself in reduced tech support costs over time, or finding a solution that allows for centralized software and license management. 

How can ClassLink help you cut tech support costs?

Simple application delivery and systems management

 

With ClassLink LaunchPad, you can lengthen the useful life of your computers through centralized servers that deliver fast 24/7 access. Your students and teachers can access software and their work files from any computer, anywhere. Your technology staff can now easily deploy software without having to configure and manage individual machines every day. Industry figures claim support savings of over 80%.

 

ClassSync™ transforms the frustrating and time-consuming job of user management in Microsoft Active Directory into an automated and effortless process. This software tool synchronizes your Active Directory (AD) schema with your Student Information System (SIS) data.  Years of inaccurate accounts and information in your AD can be fixed in under an hour.

 

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